Is this Tonkin Sud hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tonkin Sud hotel?

Check-in time for Tonkin Sud hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tonkin Sud hotel have a swimming pool?

No, this Tonkin Sud hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tonkin Sud hotel?

Best-rates for the Tonkin Sud hotel starts from $115 per night with includes Kitchen, Laundry, Accessibility, Bedding/Linens, Restaurant, Breakfast, Parking, Balcony/Terrace, Guest Services, Child Friendly, TV, Wheelchair Accessible, Security/Safety, Internet, Air Conditioner, Business Services, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tonkin Sud hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tonkin Sud hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tonkin Sud hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tonkin Sud hotel?

Based on the information reported by the owner or manager, the Tonkin Sud hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tonkin Sud hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Lyon Centre Charpennes Parc de la Tete d'Or | Hotel in Villeurbanne

| 8.4 (339 Reviews) | 1 Bathroom

Tonkin Sud Hotel | Mercure Lyon Centre Charpennes Parc de la Tete d'Or

Hotel in Tonkin Sud, Villeurbanne

Pet-friendly hotel with a restaurant connected to the convention center in Villeurbanne
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Lyon Centre Charpennes Parc de la Tete d'Or offers 98 accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 52-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Bathtub or shower

Eco-friendly toiletries

Bedroom

Bed sheets

Heating (climate-controlled)

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Free newspapers (weekdays)

Soundproofing

Water-efficient showers only

Office

Iron/ironing board (on request)

Desk

Connecting rooms available

Eco-friendly cleaning products provided

Laptop-friendly workspace

Desk chair

Recycling

Phone

LED light bulbs

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 19.9 per person

Room service available

1 bar

1 restaurant

Coffee/tea maker

Electric kettle

Free minibar

Parking

Wheelchair-accessible parking available

Electric car charging station on site

Self parking on site (EUR 14 per night)

Accessibility

Wheelchair-accessible registration desk height (inches): 31

Wheelchair-accessible restaurant

Grab bar in shower

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Shower grab bar height (inches): 24

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible business center

2 on-site accessible parking spaces

Elevator door width (inches): 47

Front entrance ramp

Wheelchair-accessible parking

Activities

Entertainment

Satellite channels

52-inch LED TV

General

Computer station

Meeting rooms

Conference center (4306 square feet of space)

Business center

Banquet hall

Front-desk safe

Elevator

Water dispenser

French

Italian

English

Spanish

German

Smoke-free property

Vegan dining options

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

No plastic water bottles

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

At least 80% of food locally-sourced

No plastic coffee stirrers

Double-glazed windows

No plastic soda bottles

At least 80% organic food

Comprehensive recycling policy

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Soundproofed rooms

Free cribs/infant beds

Tour/ticket assistance

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

24-hour front desk

Concierge services

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Vegetable garden

Terrace

Policies

Check-in

Check-in time starts at noon contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 19.9 per person self parking fee: eur 14 per night pet fee: eur 10 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 10 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

seshadri

Jun 16, 2025 09:21:54 PM

Review Score: 4

Summary: The property was not up to the Mark. I have seen the phone in the room was not working. I’ve seen water in the kettle. I really should be empty and cleaned. Bathroom was flooding. In addition I checked in late almost close to midnight and I have asked the night manager if there is any food I can have he said he can arrange for some fruits and he did not turn up. The overall experience was disappointing.

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Room Arrangement

Room Info	Facilities
Classic Room, 1 Double Bed Room Size: 253 square feet m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 4, Square feet - 253, Square meters - 24, Bed count minimum 1, Ping - 7.11, Bed count maximum 1
Classic Twin Room, 2 Twin Beds Room Size: 253 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 253, Number of bedrooms - 3, Square meters - 24, Ping - 7.11, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Double Bed with Sofa bed (Cosy) Room Size: 291 square feet m² 2 Double Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Sofa bed, Day bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Privilege, Room, 1 Double Bed Room Size: 311 square feet m² 1 Double Bed	General Magnifying mirror, Number of living rooms 0, Ping - 8.74, Low bed height (centimeters) - 80, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 120, Square meters - 29, Square feet - 311, Wheelchair accessible, Bathrobes, Low bed height (inches) - 31, Free bottled water, Low-height bed, Doorway wheelchair width (inches) - 47, Number of bedrooms - 4, Bed count minimum 1, Bed count maximum 1, Furnished balcony